Privacy Policy

FOR THIS WEBSITE

This Privacy Policy describes how Perspectives Productions Ltd (aka MI-ND), collects, uses, and shares personal information when you visit or use our website www.mi-nd.org.

1. Information Collection and Use

We may collect personal information you provide voluntarily when you interact with our website or communicate with us via email or other channels. This information may include your name, email address, phone number, postal address, and any other details you choose to provide.

We may also automatically collect certain information about your visit to our website, such as your IP address, browser type, device information, and pages accessed. This information helps us improve the quality of our services and tailor our content to better suit your needs.

2. Use of Information

We use the information we collect for various purposes, including:

·  Responding to your inquiries and providing customer support.

·  Sending you updates, newsletters, or promotional materials if you have opted to receive them.

·  Analysing website usage trends and improving our website's functionality.

·  Complying with legal obligations and protecting our rights and property.

3. Sharing of Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. 

These service providers are contractually obligated to use your information only for the purposes specified by us and in accordance with this Privacy Policy.

We may also disclose your information when required by law or in response to legal requests, such as court orders or government regulations.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you want to exercise any of these rights, please contact us using the contact details below.

6. Security

We take reasonable precautions to protect the personal information we collect from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Perspectives Productions email: contact@mi-nd.org

FOR OUR APP

This Privacy Statement explains how we collect, use, and disclose your personal information when you use the "MI-ND service” to access “MI-ND content”. It also explains what privacy rights you have and how to exercise them. Certain functionalities or apps that are part of the MI-ND service may also provide you with contextual privacy information or choices, in addition to the information and choices described in this Privacy Statement. Please note that this Privacy Statement may be easier to navigate when viewed on your web browser. 

Contacting Us 

For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, or general enquiries, please contact us at contact@mi-nd.org. 

Our Collection, Use, and Disclosure of Personal Information

The Categories of Personal Information We Collect

We collect the following categories of personal information about you: 

• Personal details: When you create your MI-ND account, we collect your contact information (such as your email address) and authentication information for your login (such as a password). Depending on how you subsequently set up your account and method of payment, and which features you use, we also collect one or more of the following: first and last name, phone number, postal address, and other identifiers you provide to us. If you subscribe to an ad supported subscription plan, we also collect gender and date of birth.
• Payment details: We collect your payment details, and other information to process your payments, including your payment history, billing address, and gift cards you have redeemed.
• MI-ND account/profile information: We collect information that is associated with your MI-ND account and/or MI-ND profiles on your account (such as profile name and icon, MI-ND game handle, ratings and feedback you provide for MI-ND content), “My List” (watch list of titles), “continue watching” information, account/profile settings, and choices in connection with your use of the MI-ND service.
• Usage information: We collect information about your interaction with the MI-ND service (including playback events, such as play, pause, etc.), choices made when engaging with interactive titles, your MI-ND game activity (such as gameplay, game use and interaction information, and progress or saved game information), MI-ND viewing and gaming history, search queries on the MI-ND service, and other information about your use and interaction with the MI-ND service (such as app clicks, text input, time and duration of access, and camera/photo access for QR-code and similar functionality). 
• Advertising information: If you subscribe to an ad supported subscription plan, we collect information about the ads on MI-ND (“Advertisements,” as defined in the MI-ND Terms of Use) that you view or interact with, device information (such as resettable device identifiers), IP addresses, and information provided by Advertising Companies (such as information about your likely interests they have collected or inferred from your visits to other websites and apps). We use this information to display Advertisements to you in the MI-ND service (including behavioural advertisements in accordance with your preferences). 
• Device and network information: We collect information about your computer or other MI-ND capable devices you might use to access our service (such as smart TVs, mobile devices, set top boxes, gaming systems, and other streaming media devices), your network, and network devices. The information includes: 
  • device IDs or other unique identifiers, including for your network devices (such as your router), and devices that are MI-ND capable on your network; 
  • IP addresses (which can be used to tell us the general location of your device, such as your city, state/province, and postal code); 
  • device and software characteristics (such as type and configuration), referring source (for example, referrer URLs), standard web browser and mobile app log information, and connection information including type (such as Wi-Fi or mobile); 
  • performance data such as crash reports, timestamps, and debug log messages; and
  • cookie data, resettable device identifiers, advertising identifiers and other unique identifiers (described below in the section “Cookies and Internet Advertising”).
• Communications: If you communicate with MI-ND (such as contacting customer support via online chat or voice call), engage in our surveys or feedback requests (such as when you cancel), we collect the contents of such communications. We also collect details of communications that we send you (such as via email, push notifications, text message, or within the MI-ND service), and information about your interaction and engagement with these communications.

Where We Collect Personal Information From

We collect your personal information from the following sources: 

• Directly from you: When you register with the MI-ND service, update your MI-ND account or profile, correspond with us, or respond to our surveys, you may provide (and we will collect) the following categories of personal information: personal details, payment details, MI-ND account/profile information, and communications.
• Automatically when you use our service: We automatically collect the following categories of personal information in connection with your use of the MI-ND service: MI-ND account/profile information, usage information, advertising information, device and network information, and communications.
• From Partners whose products and services you use: We may collect the following categories of personal information about you from third parties whose services you use to access, pay for, or interact with the MI-ND service (“Partners”): personal details, payment details, usage information, and device and network information. The categories of personal information that Partners provide to us will vary depending on the nature of the Partner and your relationship with them. Our Partners may include your TV manufacturer, internet service provider, streaming media device provider, mobile phone carriers, or other companies who collect payment for the MI-ND service. For example, Partners may provide us: 
  • personal details (such as your email address), device and network information (such as IP addresses, device IDs, or other unique identifiers), or other personal information in order to activate the MI-ND service, or present MI-ND content to you through portions of the Partner’s user interface;
  • payment details (such as associated pre-paid promotions and billing information) if they are assisting with billing or collecting payment for the MI-ND service; and 
  • search queries and commands applicable to MI-ND that you make through Partner devices or voice assistance platforms. 
• From other sources: We may collect the following categories of personal information about you from other sources: personal details, payment details, and device and network information. These sources include: 
  • Service Providers such as vendors, agents, and contractors that collect or provide personal information to MI-ND in connection with services they perform on our behalf (“Service Providers”). This may include Service Providers such as those that:
    • help us determine a general geographic location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement; 
    • provide us with information to secure our systems, prevent fraud, and help us protect the security of MI-ND and our users; and
    • provide us with payment processing services including payment or balance information, or updates to that information.
• MI-ND Marketing Providers when you interact with marketing campaigns promoting the MI-ND service or MI-ND content (such as our ads on third party services). Please see the “Cookies and Internet Advertising” section below for details.
• Third-party sites and forums where we provide support for the MI-ND service (such as an online support forum for MI-ND customer support or for a particular MI-ND game).
• Publicly available sources such as public posts on social media platforms (for example, where you have tagged MI-ND in a publicly-available social media post, or shared or liked content we have made available on social media) and other information available through public databases, in accordance with applicable laws. 
• Advertising Companies: If you subscribe to an ad supported subscription plan, we may collect advertising information about you from other sources, including (collectively referred to as “Advertising Companies”): 
  • Advertisers that run Advertisements on MI-ND (“Advertisers”) may provide us with unique identifiers (for example, cookies or resettable device identifiers), demographic information and other information (such as information about your likely interests they have collected or inferred based on your activities online) in order to deliver Advertisements; 
  • service providers that facilitate the sale, operations, and management of Advertisements (“Ad Service Providers”); 
  • ad measurement companies that support MI-ND and Advertisers in understanding the effectiveness of Advertisements run on MI-ND (“Ad Measurement Companies”); and
  • online and offline information providers to support Advertisements (for example, by providing your general location information based on your device’s IP address, such as city, state, and postal code). 

How We Use Your Personal Information 

We use your personal information to provide, maintain, improve, and promote the MI-ND service, and to communicate with you. This involves using the categories of personal information listed above for the following purposes:

• To provide our service including all features and functionalities, websites and apps, user interfaces, and content and software associated with the MI-ND service. This includes personalised recommendations for MI-ND content that we think will be of interest to you. This may also include personalising the features and functionalities of the service (such as the way in which the recommendations are presented to you), and localizing MI-ND content relevant to your geography in compliance with our content partners’ licensing terms. We use the following categories of personal information for this purpose: personal details, MI-ND account/profile information, usage information, device and network information, and communications.
• To administer and operate our business including purposes such as processing payments and any gift cards you redeem, sending transactional communications to you (such as confirmation of subscription start date or information about changes to your account), determining your internet service provider to support network troubleshooting issues, responding to your inquiries and requests, and assisting you with operational requests such as password resets. We use the following categories of personal information for this purpose: personal details, payment details, MI-ND account/profile information, usage information, device and network information, and communications.
• To research, analyse, and improve our services such as analysing and understanding our audience to improve our services and optimize MI-ND content selection and service delivery. This may also include processing your personal information in connection with any surveys you participate in. We use the following categories of personal information for this purpose: personal details, payment details, MI-ND account/profile information, usage information, device and network information, and communications.
• To enable Partner integrations and promotions so that our Partners can promote the MI-ND service and make it available to you through Partner devices and integrations, based on the specific relationship you have with the Partner. We use the following categories of personal information for this purpose: personal details, payment details, MI-ND account/profile information, usage information, device and network information, and communications.
• To send marketing and informational messages including news and promotional communications about our service, new features, available MI-ND content, and special offers, as well as MI-ND marketing on third party services. Any of these messages, including MI-ND marketing on third party services, may be personalized for you or your likely interests. Please see the section “Communication Preferences” below to change your communications preferences. To understand your choices in connection with MI-ND’s marketing on third party services, please see the “Cookies and Internet Advertising” section below. Depending on the nature of the message we send, we may use the following categories of personal information for this purpose: personal details, MI-ND account/profile information, usage information, device and network information, and communications. 
• To operate our ad supported subscription plan including to provide, analyse, administer, enhance, optimize, select, and deliver Advertisements. We use the following categories of personal information for this purpose: personal details, MI-ND account/profile information, usage information, advertising information, and device and network information. 
  We use your personal information to present you with Advertisements. Some of our Advertisements may be behavioural advertisements (“behavioural advertisements” are those that are selected based on information about your use and/or interactions with unaffiliated third party services). Within our ad supported subscriptions plan, behavioural advertisements may be based on information regarding your use and/or interactions with unaffiliated third party services provided to us by Advertising Companies (see definition above). Please see the section “Advertising Choices” below to learn about your choices.
• For safety, security, and fraud prevention including to secure our systems, protect our business, and to investigate, prevent, and detect prohibited or illegal activities and other security/technical issues. We use the following categories of personal information for this purpose: personal details, payment details, MI-ND account/profile information, usage information, advertising information, device and network information, and communications.
• To comply with law and enforce our Terms of Use including to satisfy applicable law, regulation, legal process, or governmental request, and to protect against harm to the rights, property or safety of MI-ND, its users or the public, as required or permitted by law. This also includes enforcing our terms, such as determining whether and for which MI-ND signup offers you are eligible and whether a particular device is permitted to use the account consistent with our Terms of Use. We use the following categories of personal information for this purpose: personal details, payment details, MI-ND account/profile information, usage information, advertising information, device and network information, and communications.

Who We Disclose Personal Information To

We may disclose your personal information to the following parties: 

• The MI-ND family of companies: We share your personal information among the MI-ND family of companies as needed for the following purposes: to provide our service; to administer and operate our business; to research, analyse, and improve our services; to enable Partner integrations and promotions; to send marketing and informational messages; to operate our ad supported subscription plan; for safety, security, and fraud prevention; and to comply with law and enforce our Terms of Use. 
• Service Providers: We use Service Providers to perform services on our behalf or to assist us with the provision of services to you. For example, we use Service Providers to provide communications, security, infrastructure and IT services, game-related services, to personalize and improve our service, and to process payments. We do not authorize them to use or disclose your personal information except in connection with providing their services (which may include maintaining and improving their services). To help maintain the safety and security of our service and users, we and our Service Providers may monitor and record message content (such as chat functionality) to identify harmful behaviour, security risks, and violations of our Terms of Use and community guidelines. Our Service Providers may process your personal information for the following purposes: to provide our service; to administer and operate our business; to research, analyse, and improve our services; for safety, security, and fraud prevention; and to comply with law and enforce our Terms of Use. 
• Partners: If you have a relationship with one or more of our Partners, we may share certain personal information with them to fulfil your requests in compliance with applicable law. For example, depending on what Partner services you use, we may share personal information so that MI-ND content and features can be suggested to you in the Partner’s user interface. Partners may process your personal information for the following purposes: to administer and operate our business; to research, analyse, and improve our services; to enable Partner integrations and promotions; and to send marketing and informational messages. 
• MI-ND marketing providers: When we market MI-ND on third party services, some of those services, as well as the marketing Service Providers that we use to purchase, deliver, optimize, or measure our marketing (collectively “MI-ND Marketing Providers”) may receive information from us (for example, the steps completed in MI-ND membership process). Common uses of this type of information are to measure the effectiveness and optimize our marketing campaigns, and to avoid marketing to a device of a person that is already a MI-ND member. MI-ND uses contractual and technical measures designed to prevent MI-ND Marketing Providers from accessing information regarding specific shows or movie title selections you make, URLs you land on, or shows or movies you have watched on our service. We do not share information about title selections of shows or movies you have watched on our service. MI-ND Marketing Providers may process your personal information for the following purposes: to research, analyse, and improve our services; and to send marketing and informational messages. 
• Advertising Companies: If you subscribe to an ad supported subscription plan, we may share certain personal information with Advertising Companies (see definition above) in order to select Advertisements shown on MI-ND, to facilitate interaction with Advertisements, and to measure and improve effectiveness of Advertisements. These companies may process your personal information for the following purposes: to operate our ad supported subscription plan. 
• Promotional collaborations: We may collaborate with third parties to offer promotions. To fulfil these types of promotions, we and the third parties may use your personal information for the following purposes: to enable Partner integrations and promotions; and to send marketing and informational messages. 
• Corporate transactions: In connection with a reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer personal information provided the receiving party agrees to respect your personal information in a manner that is consistent with this Privacy Statement. We may disclose your personal information in such instances for the following purposes: to provide our service; to administer and operate our business; to research, analyse, and improve our services; to enable Partner integrations and promotions; to send marketing and informational messages; to operate our ad supported subscription plan; for safety, security, and fraud prevention; and to comply with law and enforce our Terms of Use. 
• Safety, security and fraud prevention: MI-ND and its Service Providers may disclose your personal information to third parties where we reasonably believe disclosure is needed for the purpose of: safety, security, and fraud prevention.
• Compliance with law and enforcing our Terms of Use: We may disclose your personal information as necessary to comply with applicable law, regulation, legal process, or governmental request, and processing necessary to protect against harm to the rights, property or safety of MI-ND, its users or the public, as required or permitted by law. We may disclose personal information for the following purpose: to comply with law and enforce our Terms of Use. 

International Transfers of Personal Information

MI-ND operates from various countries around the world, as do its Service Providers, Partners, and other third parties to whom we may need to disclose your personal information, as described above. This means that when you use or interact with MI-ND, your personal information may be transferred to other countries that have different data protection laws than those where you reside.

However, whenever we transfer personal information to other countries, we ensure that the personal information is transferred in accordance with applicable data protection laws and this Privacy Statement. Specifically, we use a variety of contractual, technical, and organizational measures as appropriate for such transfers, including data protection agreements, technical protections, and practices to challenge disproportionate or unlawful government authority requests. 

Last Updated: 22/10/24